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Frequent questions / Shipping Times

Shipping Times

The Products purchased will be delivered by courier within 5 – 7 days following the payment date receipt. In case of non-availability of the product because of a large and unexpected number of orders received, the products will be delivered within 10 working days.

The evasion of products that can be ordered is subject to availability by the manufacturing companies; in fact, in the event that the product is not in production or can no longer be ordered from the manufacturer, DE.VI.LSHOES SRL will provide a full refund of the order within a maximum of 20 days.

Orders will be processed and delivered from Monday to Friday, excluding holidays. DE.VI.L.SHOES SRL is not responsible for unforeseeable delays, see cases of force majeure.

In these cases, a refund will be made within 20 days.